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  USF Muma College of Business Digital Marketing

Advisory Panel Member​​​​


Alysa Williams
Assistant Director of Customer Success
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Areas of Expertise
Understanding Customer Experience
Alysa is the Assistant Director of Customer Success at Infotech, a developer of cutting-edge digital solutions for the infrastructure construction industry.  Serving as a trusted advisor, she focuses on customer experience through the complete user lifecycle - from sale to implementation and beyond - forming key, long-term customer relationships.  She manages a team responsible for customer onboarding, training and content development, software testing and software release management - all focused on delivering a positive
 customer experience.  By working closely with both internal and external stakeholders, she is able to understand unique business and customer needs to ensure collective success.

Prior to joining Infotech in 2012, Alysa obtained a Bachelor of Architecture degree from Southern Polytechnic State University (now Kennesaw State University).

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Location
University of South Florida
​Muma College of Business
12212 Maple Drive
Tampa, Florida 33620
Contact Us
Gwen Schanda
Program Manager
gschanda@usf.edu
813-563-6229

​Katie Chandler
Program Manager
katherine92@usf.edu
​
University of South Florida
​Digital Marketing Certificate Program

The Digital Marketing Certificate Program at the University of South Florida is offered in connection with the USF Muma College of Business.
OUR PROGRAMS
Digital Marketing
​Customer Experience
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  • HOME
  • ABOUT
    • About USF
    • Digital Marketing Research
    • Partners
    • Testimonials
    • FAQ
  • Program Info
    • Experience
    • Faculty & Leadership
    • Curriculum
  • For Corporations
    • Corporate Programs