Advisory Panel Member
Director, Contact Center Operations
Areas of Expertise
Digital Marketing Strategy, Understanding Customer Experience, Driving Innovation Through Digital, Strategic Social Media, Driving Integrating Digital Marketing, Analytics and Measurements, Digital Transformation
For nearly two decades, Brian has been influential in designing customer engagement strategies for numerous companies. Currently Brian works for Summit Broadband a leading fiber-optics telecommunications provider in Central and Southwest Florida. Brian was influential in the digital marketing and social media strategies for Bright House Networks for a decade and delivered significant contributions to revenue. Brian also led the Digital Strategy for a successful agency working with numerous companies in all industries to deliver value through digital marketing strategy. Brian has been fortunate enough to be asked to speak to crowds on various digital marketing and customer engagement topics throughout his career.