Advisory Board Member 2017
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Clare Himes
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Capital One
Senior Manager 
Areas of Expertise
Understanding Customer Experience; Digital Transformation
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Clare Himes, Senior Manager at Capital One, is a leadership professional with two decades of experience developing people, leading change and optimizing processes to achieve record results. During the course of her career, Clare has successfully lead teams in both the healthcare and financial industries. As a leader, she believes in investing in others and taking a people first approach to all endeavors. Focusing on the heart and needs of people and employing Design Thinking tools provides a direct path to the best outcomes. Through this approach, Clare has developed an expertise in customer experience and leverages this knowledge to innovate and transform. Looking ahead to where the world is going and to what customers will need, she has a strong focus on coaching the teams she leads to elevate their digital fluency to support customers in becoming more digitally connected.
Clare is an advocate for learning and demonstrates this as an active participant in Junior Achievement and PTA opportunities. |
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