Advisory Panel Member
Areas of Expertise
Understanding Customer Experience, Driving Innovation Through Digital, Digital Transformation
Highly innovative, passionate and successful bilingual User Experience professional, proficient in digital transformation, human and user-centered design principles and methodologies. Decisive leader with a degree in Software Engineering and 15+ years of international experience in projects and direct placement with multi billion dollar companies such as PwC, Google, Cisco, Experian, Tech Data and Chewy. Recognized as a talented vocal and creative leader with a unique skill-set that spans various disciplines from digital marketing to hands-on UI/UX design and front-end development.
Track record of increasing sales and revenue while spearheading the redesign of Chewy.com, providing an improved User Experience for online shopping and subscription management. The implementation led to a profit of $3.35 billion dollars since its acquisition by PetSmart, making it the largest e-commerce transaction in the industry.