Advisory Board Member
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Estevan Serrano
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Customer Success Manager
Areas of Expertise
Understanding Customer Experience
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Estevan has an international career in the software and automotive industries, his expertise is in business development for the Latin-American markets. His career experience includes roles in Product Management and Marketing Management Uber, Volkswagen, and Valvoline. Currently he is part of the Customer Success team at Pipedrive Inc.
In addition, he is an Adjunct Professor of Entrepreneurship at the University of South Florida, teaching the Principles of Entrepreneurship course. His academic research targets the creation, promotion, and mapping of Business Plan Competitions across the United States. He has presented at the USASBE 2017 and 2018 Conferences and has served as mentor for the Student Innovation Incubator. Estevan holds an MBA with an emphasis on Project Management and Masters in Entrepreneurship and Applied technologies from the University of South Florida, also he graduated Cum Laude bachelor’s in Economics from the University of Massachusetts Amherst. |
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