Advisory Panel Member
Product Documentation Manager
Areas of Expertise
Understanding Customer Experience, Driving Integrating Digital Marketing, Digital Transformation
Jacob Button, Product Documentation Manager at SharpSpring, specializes in developing and disseminating marketing automation resources for clients. He places an emphasis on tailoring client experiences to reach and meet the needs of both individuals and a global audience.
An accomplished technical communicator, Jacob has spent more than a decade building a career based on analytics, content management, and user experience. Previously, he was an author and editor of Visa's Global Technical Letter and Implementation Guide and related payments industry materials.