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  DigitalMarketingCERTIFICATE

Advisory Board Member 2017


Leonard Padron
STARTEK
Vice President of Client Strategy and Solutions
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Areas of Expertise
Understanding Customer Experience
Leonard is an Executive with over 20 years of Contact Center Operations, Business Development and, Client Solutions/ Strategy Experience . He is a Client management expert, developing service delivery strategies that maximize revenue growth, competitive advantage while delivering an improved customer experience. Leonard has International Operations Management experience in the Caribbean, Latin America and APAC regions. He has been an employee at STARTEK, who is a leading provider of BPO services, for ten years. Leonard holds the position of Vice President, Client Solutions & Strategy and he has also held Senior Operations leadership roles with the following companies ACCENT Marketing, ICT Group, Intuit, Inc. and Prudential Bank. Leonard has a Bachelor of Science in Business Administration from the University of Phoenix and lives in Tampa with his wife and two children.

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Location
University of South Florida
​Muma College of Business
12212 Maple Drive
Tampa, Florida 33620
Contact Us
Gwen Schanda
Program Manager
gschanda@usf.edu
813-563-6229
University of South Florida
​Digital Marketing Certificate Program

The Digital Marketing Certificate Program at the University of South Florida is offered in connection with the USF Muma College of Business.
OUR PROGRAMS
Digital Marketing
​Customer Experience
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  • HOME
  • ABOUT
    • Why Digital Marketing
    • Our Faculty & Leadership
    • Testimonials
    • Our Partners
    • Gallery
    • About USF
    • FAQ
  • Reserve Your Seat
    • Tampa
  • For Individuals
    • Who Should Attend
    • Curriculum
  • For Corporations
    • Custom Programs By Topic >
      • NEW - Customer Experience
      • Business Fundamentals
      • NEW - Design Thinking
      • NEW - Digital Marketing for Healthcare
      • Social Security Planning Certificate
  • Experience
  • Photos
  • News & Updates