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  USF Muma College of Business Digital Marketing

Advisory Panel Member​​​​


Roxana Strohmenger
UKG (Ultimate Kronos Group)
Vice President, Customer Experience Strategy
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Areas of Expertise
Understanding Customer Experience, Analytics and Measurements
Roxana is VP of Customer Experience (CX) Strategy at UKG. She is a driven transformation executive and co-creator of Forrester's CX Index™ with 15+ years of experience as a practitioner and thought leader. Roxana is also a Board Member of the CXPA (Customer Experience Professional Association) and a CX Award Winner.

Roxana has deep expertise in designing and executing innovative CX transformation initiatives that tap into the six core CX competencies and leveraging CX best practices to create differentiated, high-quality experiences that create, sustain, and expand customer loyalty.

Track record of success in driving innovation and organizational change, building high-performance teams, achieving business results, and delivering energizing and motivating presentations. 

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Location
University of South Florida
​Muma College of Business
12212 Maple Drive
Tampa, Florida 33620
Contact Us
Gwen Schanda
Program Manager
gschanda@usf.edu
813-563-6229

​Katie Chandler
Program Manager
katherine92@usf.edu
​
University of South Florida
​Digital Marketing Certificate Program

The Digital Marketing Certificate Program at the University of South Florida is offered in connection with the USF Muma College of Business.
OUR PROGRAMS
Digital Marketing
​Customer Experience
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  • HOME
  • ABOUT
    • About USF
    • Digital Marketing Research
    • Partners
    • Testimonials
    • FAQ
  • Program Info
    • Experience
    • Faculty & Leadership
    • Curriculum
  • For Corporations
    • Corporate Programs