• HOME
  • ABOUT
    • About USF
    • Digital Marketing Research
    • Partners
    • Testimonials
    • FAQ
  • Program Info
    • Experience
    • Faculty & Leadership
    • Curriculum
  • For Corporations
    • Corporate Programs
  USF Muma College of Business Digital Marketing

Advisory Panel Member​​​​


Sherryl Sacay
Elsevier Inc
GCS CIM Manager
Picture
Areas of Expertise
Understanding Customer Experience, Analytics and Measurements
Sherryl Sacay is a certified Lean and Six Sigma practitioner and is currently the Customer Services Continuous Improvement Manager at Elsevier. Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. In 2016, Sherryl and her family relocated to the US from the Philippines.

Sherryl has accumulated 15 years of diverse experience with world leading organizations such as AP Moller Maersk and UnitedHealth Care as a Business Process Improvement Manager. She has diverse experience in Process Improvement, Quality Management, Project Management, Agile Methodologies, Data Analysis and Data Visualization. She also provides mentoring to Project Leaders who are undergoing Lean and Six Sigma Yellow Belt and Green Belt Certifications. In Elsevier, she currently leads the Digital Customer Success, a one-of-a-kind program with the aim to deliver Operational Excellence, Enhanced Collaboration, and World-Class customer experience to Elsevier’sdigital products.

Sherryl is a graduate ofMapua Institute of Technology in the Philippines with a Bachelor of Science degree in Electronics and Communications Engineering. She has completed her Lean and Six Sigma Green Belt and Black Belt Certifications from Maersk’s Process Excellence Academy.  



Digital Badge
Copy to share

Picture

    Contact Sherryl Now

Submit
Location
University of South Florida
​Muma College of Business
12212 Maple Drive
Tampa, Florida 33620
Contact Us
Gwen Schanda
Program Manager
gschanda@usf.edu
813-563-6229

​Katie Chandler
Program Manager
katherine92@usf.edu
​
University of South Florida
​Digital Marketing Certificate Program

The Digital Marketing Certificate Program at the University of South Florida is offered in connection with the USF Muma College of Business.
OUR PROGRAMS
Digital Marketing
​Customer Experience
Picture
​​© University of South Florida | All rights reserved
  • HOME
  • ABOUT
    • About USF
    • Digital Marketing Research
    • Partners
    • Testimonials
    • FAQ
  • Program Info
    • Experience
    • Faculty & Leadership
    • Curriculum
  • For Corporations
    • Corporate Programs