Advisory Board Member 2018
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Srinivas Nagarajan
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Thomson Reuters
Senior Digital Customer Experience & Product Director 
Areas of Expertise
Digital Marketing Strategy, Understanding Customer Experience, Driving Innovation Through Digital, Analytics and Measurements, Digital Transformation
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Srinivas Nagarajan has led digital customer experience and transformation intiatives for Fortune 500 corporations in the power,industrial and legal industries. He has directed digital product strategy and management to drive measurable outcomes for customers and businesses.
He currently leads the digital customer experience and product management function focussing on building & optimizing digital capabilities based on the customer journey and needs for Thomson Reuter's Legal customer base. His core digital expertise includes: understand customer experience, design thinking approach, digital product management, customer journey based optimization and, agile development. |
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