Advisory Panel Member
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Troy FitzPatrick
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Afni, Inc.
Director of Sales Operation 
Areas of Expertise
Understanding Customer Experience
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Over 30 years experience in the Customer Experience/Contact Center industry. I've held various roles enhancing business processes and technologies to drive a better omni-channel approach for the customer experience, as well as, working with well known clients in a consulting role helping bridge gaps between the digital space and the customer experience impacts in their contact centers.
Currently working for Afni a BPO third party service provider, in the contact center space, as a Site Director leading over 400 employees delivering a world class customer experience for our clients. |
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