• HOME
  • ABOUT
    • About USF
    • Digital Marketing Research
    • Partners
    • Testimonials
    • FAQ
  • Program Info
    • Experience
    • Faculty & Leadership
    • Curriculum
  • For Corporations
    • Corporate Programs
  USF Muma College of Business Digital Marketing

Advisory Panel Member​​​


   Troy FitzPatrick
Afni, Inc.
Director of Sales Operation
Picture
Areas of Expertise
Understanding Customer Experience
Over 30 years experience in the Customer Experience/Contact Center industry. I've held various roles enhancing business processes and technologies to drive a better omni-channel approach for the customer experience, as well as, working with well known clients in a consulting role helping bridge gaps between the digital space and the customer experience impacts in their contact centers.

Currently working for Afni a BPO third party service provider, in the contact center space, as a Site Director leading over 400 employees delivering a world class customer experience for our clients.

Digital Badge
Copy to share

Picture

    Contact Troy Now

Submit
Location
University of South Florida
​Muma College of Business
12212 Maple Drive
Tampa, Florida 33620
Contact Us
Gwen Schanda
Program Manager
gschanda@usf.edu
813-563-6229

​Katie Chandler
Program Manager
katherine92@usf.edu
​
University of South Florida
​Digital Marketing Certificate Program

The Digital Marketing Certificate Program at the University of South Florida is offered in connection with the USF Muma College of Business.
OUR PROGRAMS
Digital Marketing
​Customer Experience
Picture
​​© University of South Florida | All rights reserved
  • HOME
  • ABOUT
    • About USF
    • Digital Marketing Research
    • Partners
    • Testimonials
    • FAQ
  • Program Info
    • Experience
    • Faculty & Leadership
    • Curriculum
  • For Corporations
    • Corporate Programs